Returns & Warranty Policy | Foger Vapes

At FogerVapes.com, your satisfaction is our priority. We’re committed to providing clear, fair solutions whenever issues arise. Please review the guidelines below and always contact our support team for approval before sending any items back.

What Our Policy Covers

You may request a return within 14 days of delivery (per tracking) if an item is defective and not caused by misuse. Covered issues include:

  • Manufacturer defects
  • Dead on arrival (DOA) items
  • Items that do not match their description on our website

Products damaged due to improper care or misuse are not covered. If you need help with usage, our team is happy to provide guidance.

Health & Safety Guidelines

To ensure safety and hygiene, we cannot accept returns of opened or used products unless they are defective.

Return Shipping

  • Customers are responsible for return shipping unless the item was DOA or incorrect.
  • If eligible, a prepaid return label will be provided.
  • All returns must be approved and initiated within 14 days of delivery.

How to Request a Return

Email support@fogervapes.com with:

  • Full Name
  • Order Number
  • Phone Number
  • Reason for Return (photos or video may be requested)

Once approved, we’ll provide instructions for completing your return.

Processing Returns

  • If confirmed defective, we’ll ship a replacement at no cost (subject to availability).
  • If unavailable, you may choose store credit or a refund to your original payment method.
  • If the item is functional, it may be returned to you or issued store credit at our discretion.

Please allow up to 10 business days after receipt for processing, and 1–2 billing cycles for refunds to appear on your statement.

Additional Information

  • We do not guarantee compatibility between items. Please confirm before purchasing, as incompatibility is not covered.
  • Defective devices purchased elsewhere: Contact the original seller directly. Support applies only to orders made on FogerVapes.com.
  • This warranty grants you specific legal rights, which may vary by state.

Important: Unauthorized returns may not be processed. Please contact our support team before shipping any item back.

DISCLAIMER: Rechargeable (Li-ion, LiPo) and non-rechargeable batteries carry inherent risks. FogerVapes.com and its affiliates are not liable for damage, injury, or defects caused by use or misuse.

CALIFORNIA PROPOSITION 65 WARNING: This product contains nicotine, a chemical known to the State of California to cause birth defects or reproductive harm.

Battery Warning: Both rechargeable (Li-ion, LiPo) and non-rechargeable batteries carry inherent risks. Use responsibly. FogerVapes.com is not liable for damage, injury, or defects caused by use or misuse.

Note: FogerVapes.com is a trusted independent source for Foger products. We are not affiliated with FogerTech or any manufacturer. Learn more.